Call us : (208) 832-9900

Contact Us

Our Mountain Home Family Housing team is ready to assist you in any way we can, from leasing information to resident services and maintenance needs. We look forward to hearing from you!
 

Leasing and Community Management Office

520 Fir Street
Mountain Home AFB, ID 83648
Phone: (208) 832-9900
 
Hours of Operation:
M, T, Th, F: 8:00 am - 5:00 pm
Wed: 8:00 am - 7:00 pm
Sat: 10:00 am - 4:00 pm

Leasing Information:
Get the leasing process started today by completing a brief online leasing inquiry here, or call our leasing team at (208) 832-9900.

Resident Services:
Residents can access our team and a variety of services online via the Resident Portal, or feel free to stop by our office or call our management team during office hours at (208) 832-9900. 

     

Maintenance

Residents can submit routine maintenance requests online through the Resident Portal, or contact the Maintenance team by phone at (208) 832-5044.

24-Hour Emergency Maintenance
Emergencies should be reported to the Maintenance team directly at (208) 832-5044.
For medical emergencies or to report a fire, please dial 911

 

Community Management Contacts

 

 

Lesley Courtright
Assistant Community Manager
(208) 832-9900
[email protected]

 
TBD 
Assistant Community Manager 

 
Gene Price
Facility Manager
(208) 832-5054
[email protected]

 
 
 



 


How can we help?

Mountain Home Family Housing 3-Step Issue Resolution Process

Step 1

Identify Issue

Contact our local management/maintenance team.

Mountain Home Family Housing
Mgmt. Office: 208.832.9900
Maintenance: 208.832.5044
MountainHomeFamilyHousing.com

Step 2

Incomplete or Not Satisfied?
Contact Management

Escalate the issue to our corporate management team.

Balfour Beatty Communities
BB Care Helpline: 877.253.6988

Step 3

Issue Unresolved

If expectations are still not being met, contact:

Air Force Housing Office
Mountain Home AFB: 208.828.2781
[email protected]